Terms and Conditions of Use of Foxytech (Pty) Ltd.
Last edited: 20/06/2020
1 Acceptance The Use Of Foxytech (Pty) Ltd. Terms and Conditions
Your access to and use of Foxytech (Pty) Ltd. is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the website, you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
The contents of Foxytech (Pty) Ltd. website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
3 Change of Use
Foxytech (Pty) Ltd. reserves the right to:
3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Foxytech (Pty) Ltd. shall not be liable to you for any such change or removal and.
3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4 Links to Third Party Websites
Foxytech (Pty) Ltd. Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
5.1 All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Foxytech (Pty) Ltd. or otherwise used by Foxytech (Pty) Ltd. as permitted by law.
5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
5.3 The use of automated systems or software to extract data from this website or www.foxytech.co.za (‘scrape’, ‘scraping’ or ‘screen scraping’) is prohibited unless the third party has directly concluded a written licence agreement with Wootware Computers (Pty) Ltd. in which permits it access to Wootware’s price, stock and listing information.
6 Disclaimers and Limitation of Liability
6.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
6.3 To the extent permitted by law, Foxytech (Pty) Ltd. will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.4 Foxytech (Pty) Ltd. makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.5 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Foxytech (Pty) Ltd. for death or personal injury as a result of the negligence of Foxytech (Pty) Ltd. or that of its employees or agents.
You agree to indemnify and hold Foxytech (Pty) Ltd. and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Foxytech (Pty) Ltd. arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
9 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa and you hereby submit to the exclusive jurisdiction of the South African courts.
Most items listed on this website are not held in stock at our premises (unless otherwise stated) and are rather ordered from various suppliers as orders are placed. While we constantly update the site’s prices and product stock levels based on information from our suppliers, it is recommended that you wait for an email or phone-call from us before making payment for any orders placed on the website to ensure correct pricing and availability. We will also give you an estimated delivery time. Certain items such as fully-assembled PCs may have a slightly longer lead-time (due to the fact that they’ll need to be assembled and tested). Should any item not be in stock with our suppliers, we will contact you to suggest a substitute product. At this point, you may accept the substitute, place the item on backorder or cancel the item from your order.
Once the order has been confirmed, you can make payment via EFT / Ozow Payment. These are the only payment methods that we accept currently. Orders will be placed with our suppliers once proof of payment has been received and shipped once the payment reflects in our bank account.
Payment must take place within 48 hours of placing the order or we may cancel it or update it if pricing has changed.
- Door-to-door Courier (The Courier Guy):
NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.
Your order will be delivered directly to your door. Please note that your order’s weight is calculated using the higher value of actual or volumetric mass for each product. The delivery rate is calculated according to the total weight of the items in your cart, the total price of the cart as well as the destination address. To receive an estimate on the delivery charge, please enter your delivery details in the Checkout box on the Shopping Basket page.
We currently do not ship to remote locations such as farms and mines. If your delivery is in a remote location please contact us directly so that we can try and offer you alternative arrangements.
Collection from Foxytech Offices:
Clients may also collect their purchases directly from Foxytech in Sharon Park, Nigel. There may be a waiting period of 1-3 business days after placing the order, before you can collect. Please call us beforehand if you’d like to arrange a pickup. We will inform you via SMS or email once your order has arrived.
How long will delivery take?
Typically, we’ll get the courier to collect your order within 24-48 hours (provided that you pay into the correct bank account FNB to FNB, additional waiting times apply in the even that we have to wait for payment to clear from other banks). Delivery timeframes for each courier are displayed on the checkout page before you complete the order. These timeframes are valid for business days, and take effect from the time that we dispatch your order. Please allow 2 – 5 business days for delivery.
If you’re not in one of the major centres listed delivery may take 1 or 2 days longer than the above specified times. All packages are fully trackable and tracking numbers will be provided by die courier once your order has been shipped.
What happens if I don’t receive my order?
All orders dispatched from our offices are guaranteed to be delivered. If your order is lost, damaged or stolen, we will either send you a replacement order or we will refund the full order to you. It’s at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace-of-mind to our customers.
If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the presence of the courier driver. Phone us immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.
Should an opened product be returned, a 25% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, Foxytech reserves the right, at its sole discretion to levy an additional fee.
Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.
All products being shipped back to Foxytech should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. Should a product be damaged while being shipped to our offices; Foxytech will not be liable for the damages. It is recommended to insure any items that you send to us.
All products sold by Foxytech are covered by the manufacturer’s original warranty, which is at least 1 year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honour these warranties as well.
Should you have a faulty item, contact us and we’ll assist you by providing you with the details for the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to Foxytech, but Foxytech will cover the return shipping costs back to the customer.
In the unlikely event that a product sold by Foxytech is DOA (Dead on arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways. It’s just another way that we aim to make the shopping experience and amazing one.
Laptops/Notebooks warranties are handled exclusively by the supplier. Due to the reason that laptops/notebooks can only be opened and worked on by an official repair centre registered with the laptop/notebook. If Foxytech opens a laptop/notebook it will void your warranty. Foxytech however will assist with the warranty process where and if we can. In the event you have a fault that falls within the warranty period you should contact us first so that we can try and to assist with what is usually a frustrating process with suppliers.